How secure is your packaging?
All models are packed in a bigger, thicker (double wall) grade carton box with padding and are secured in place. I have never had any breakage or transit damage. Additionally, I take photos of the packaging before it is shipped.
When will I get my model car?
Model cars orders are processed and shipped within 24-48 hours of ordering. I ship regular air post with tracking and signature on delivery. Delivery times vary. Australia post usually delivers within a week in Australia, unless unforeseen circumstances prevent it. International packages take approximately 2-3 weeks to arrive. Depending on local couriers and delivery schedules - this may vary.
How much is postage?
Free of charge (standard post) Australia wide. International freight costs vary country to country, please select your country during check out to get the estimate. Buyer is responsible for all taxes and duties at their delivery destination.
Can you help with taxes and duties?
Contact me upon placing an order and I will be more than happy to assist with that with special documents. I offer sending the models as a gift, which allows flexibility in workarounds regarding the import costs in your country.
Item arrived damaged. What do I do?
Every package is labelled with FRAGILE stickers and is packaged with plenty of padding inside to protect from any accidental damage. If the accident happens, please make sure to take immediate photos of the packaging inside out and send them to me, together with order number and your details.
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Prestige Model Cars
CUSTOMER FEEDBACK
Excellent quality merchandise and professional service. I bought a couple of cars for my son and grandson. I was very pleased with the purchase and the quality of the items. They were better than I expected. After doing more research on the subject of model cars I found the prices were excellent. They came very carefully packaged and with a personal note from the owner of the business. Virtually no place I looked at on the internet had a better price or selection. I would say Prestige Model Cars is the place to go to when shopping for model cars. The juice is very well worth the squeeze!
Just purchased my 1st high-end resin model car from Prestige Model Car and it was an outstanding buying experience. I can’t recommend this model car site enough! The site has an incredible selection of high-end model cars at great prices. Bartosz provided exceptional customer service getting the model car I was looking for. He was very professional and provided great communication every step of the way. He clearly has great pride in his business. I’m already looking forward to my next purchase with him!!
Bartosz from Prestige Model Cars has introduced me to the world of high end models cars and to say I am blown away is an understatement. Not just by the quality of the models but also by the service provided, some of the best from any company I have dealt with. I picked up my first order today and he was kind enough to set up a number of models on display for me to look at and he explained in great detail about all of them. Highly recommend Prestige Model Cars! Thanks again!
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